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WhatsApp AI assistant Answer customer messages even when you're busy

An assistant that answers questions from WhatsApp, Telegram and your website using your business information. Books appointments, checks orders, collects leads; when asked something it doesn't know, it doesn't make things up and hands the conversation to you.

No credit card required. Setup takes 10 minutes.

Sent to team ✓
KM
Kafe MutluWhatsApp
Assistant active
Hello, do you have a table for 4 tomorrow evening?
Hi! We can take a reservation for tomorrow evening. What time are you planning to come?
Let's do 20:00, Ayşe Yılmaz 0532 000 00 00
Thank you, Ms. Ayşe, I've received your request. Our team will confirm it tomorrow morning and get back to you here.
In one panel: WhatsApp Instagram coming soon Facebook coming soon Telegram Website

Most lost customers leave because of a slow reply

Messages arrive at the busiest times: while you're with a customer, in the kitchen or on the road. When the reply is late, customers don't wait. They message the next business.

23:40 · unanswered

Night messages wait until morning

A customer asked for a price at night. By the time you wrote "Hi" in the morning, they had already bought elsewhere.

How much is this sofa? 23:40
Hi, is anyone there? 23:58
Today · 31st time

Answering the same question dozens of times a day

Prices, address, opening hours, shipping… While you copy and paste, your real work waits.

Where are you located? 10:12
How late are you open? 10:14
What's your address? 10:21
coming soon
Reels · 300 comments

"price?" questions piling up in the comments

The video went viral and the comments poured in. Every minute you can't keep up, that interest cools down.

price? 2 min
Could I get a price? 3 min

Live in three steps

No technical knowledge needed. Business owners can set it up themselves.

1

Describe your business

Pick a ready-made template for your industry and enter your address, hours and rules. Import your website or upload your menu, price list and FAQ documents.

PDF, Word, CSV, website
2

Connect your channels

Connect WhatsApp with a QR code and Telegram with a bot token. Add the chat box to your site with a single line.

QR code, bot token, one line of code
3

Track conversations

All conversations in one panel. The moment you reply from your phone, the assistant goes quiet and the conversation stays with you.

One panel, instant takeover

Speaks like this in your industry

Every industry has a ready-made template, so the assistant speaks your business's language. Pick an industry and watch the conversation.

Added to calendar ✓
SG
Salon GülWhatsApp
Assistant active
Do you have an opening on Saturday for hair coloring?
On Saturday, Zeynep is free at 11.00 and 15.30. Which works for you?
15.30 works. Elif Demir
Ms. Elif, your coloring appointment is booked for Saturday at 15.30. I'll send you a reminder the day before.

Hair and beauty salons

Knows each staff member's free slots and books appointments in the calendar.

  • 1Shares free slots by service and staff member
  • 2Books appointments in Google Calendar and prevents double bookings
  • 3Sends a reminder message before the appointment

Your customers don't wait, and your part of the job stays with you

Answers from your documents

Reads your website and your PDF, Word or CSV files; knows your prices, menu and rules. It doesn't make up information that isn't listed.

Books appointments

Knows free slots per service and staff, books appointments and sends reminders. Syncs with Google Calendar and adds Meet links to online meetings.

Checks orders and stock

Connects to your WooCommerce, Shopify and ikas store; instantly answers questions like "where's my order?" and "is this in size M?".

Works on your website too

Add a chat box to your site with a single line or the WordPress plugin. Visitors can continue the conversation on WhatsApp if they wish.

Collects leads

Saves the name, phone and needs of those requesting a quote or info; you download the list as Excel.

Hands off to you when needed

If the customer asks for a human agent or the topic goes beyond the assistant's knowledge, it notifies you via Telegram, email or phone notification.

Understands voice, photos and video

Transcribes voice messages and interprets photos and videos. Automatically blocks senders of inappropriate content.

Speaks every language

Replies in whatever language the customer writes in. Your tourists, export clients and international visitors never wait.

Morning summary

How many people wrote yesterday, how many leads came in, which questions went unanswered; a daily summary arrives in your email and Telegram.

Everything in one panel

The conversation is over. What happens next?

The assistant summarizes every conversation, tags it by topic and instantly alerts your team when a customer is ready to buy. Open the panel and see what happened at a glance.

foxtekno.com/dashboard
Export to Excel
Conversations AllPriceAppointmentComplaint
Ayşe Y.
Wants a table for 4 tomorrow at 20.00; contact details collected.
Appointment
Assistant
mert.k
Asked for the price list, PDF sent. Wants a quote.
Price
Assistant
Selin A.
Wants to speak to someone in charge about a delayed order.
Complaint
Awaiting you
Visitor
Asked about delivery time, told 1-3 business days.
Info
Assistant
Today's appointments
Elif DemirHaircut · Zeynep
Can ÖzBeard trim · Burak
Deniz K.Online intro call · Meet
New leads
Mert Kaya · 0533 000 00 00Sea-view room, August 15-17
Yesterday's summary
38conversation
112assistant reply
6lead
2unanswered question
AI cost this month$5
Sales team · Telegram

Ayşe Y. wants a table for 4 tomorrow at 20.00. 0532 000 00 00

now · intent: Appointment
A summary of every conversation

Skip the long thread; a one-line summary is waiting for you.

Automatic topic tags

Price, appointment, complaint, info… Filter conversations in one click.

Instant team alerts

Conversations that ask for a manager or come from a lead land in your Telegram group.

Search and Excel

Search by name or number and download your contact list as Excel.

Names and numbers in the image are examples.

Integrations

Already works with the tools you use

Connects to your online store via API or XML, answers marketplace questions and books appointments in your calendar.

WhatsAppTTelegramWWebsiteWWordPressSShopifyiikasWWooCommerceXXML (Ticimax, IdeaSoft…)TTrendyolnn11GGoogle CalendarGGoogle MeetEEmailEExcelIInstagram coming soonFFacebook coming soon

Any e-commerce platform with an XML feed can be connected.

"What if it tells my customer something wrong?" It won't.

You set the limits. It never makes things up, and when it reaches a limit it hands the conversation over to your team. Your customers' messages are your business's data, too.

Hands over to a human at the limit

Example: discount requests are outside the assistant's authority.

Would you give me 20% off if I buy in bulk?
Bulk discounts are confirmed by our manager. I'm connecting you right away.
Conversation handed over to the sales team
Hi, I'm Burak. How many units are you thinking of?

KVKK privacy notice

Which data is processed and why, where it's transferred, and your rights are on our KVKK page. For customer messages, you are the data controller and we are the data processor.

Retention period is up to you

You choose how many days conversations are kept; expired ones are deleted automatically every night. When you delete the account, everything is deleted.

Account security

Two-factor authentication, passkey sign-in (fingerprint / face recognition), email alerts for sign-ins from new devices, and session management.

Encrypted keys

Your AI and mail server keys are stored encrypted in the database and are never shown in the panel again.

Protected infrastructure

All traffic is encrypted (HTTPS); the site is protected by Cloudflare against attacks and bot traffic.

You're always in control

You can pause the assistant in any conversation with one click and set numbers you don't want it to reply to (family, suppliers…).

What does the assistant's AI cost per month?

With your own Google Gemini key, you pay Google only for what you use. Enter your own numbers and see.

One chat with one customer counts as one conversation.
A typical Q&A takes 4-8 replies.
Including reading, finding information and writing.
Estimated monthly AI cost
$9/ month
$0per conversation
150 hoursif you replied manually

This is an estimate, based on the list price of the selected Gemini model and average token usage per reply. Long documents and voice messages can increase the cost, and Google may change its prices. Plan fee not included.

FAQ

What is FoxTekno?

FoxTekno is an AI assistant that answers customer messages coming to a business via WhatsApp, Telegram and its website 24/7, using the business's own information. It books appointments, looks up orders, collects leads and hands the conversation to your team when needed. It is developed by FoxTekno, based in Bursa, Turkey.

How long does setup take, and do I need technical knowledge?

10 minutes on average. You choose your business type, enter your address and working hours, add your website or documents if you have them, then connect WhatsApp with a QR code. The setup wizard guides you through each step, and our support team helps if you get stuck.

What if the assistant says something wrong?

The assistant only answers based on the instructions you write and the documents you upload; when it isn't sure, it says the business will get back to them. You can read every conversation in the panel and pause the assistant in any conversation with one click.

Is my own WhatsApp number used?

Yes. You connect your number with a QR code, just like WhatsApp Web. You can keep writing from your phone; when you write, the assistant pauses replying to that person for a while.

How is it different from WhatsApp Business auto-replies?

WhatsApp Business quick replies send the same text to every question. FoxTekno understands what is being asked and answers that specific question using your price list, documents and rules; it books appointments, checks order status and records leads. You keep using the same number.

Which languages does the assistant reply in?

It replies in whatever language the customer writes in: Turkish, English, German, Arabic, Russian and other common languages. You can also set the assistant to speak a single language. The panel is available in five languages.

Does it work when my phone is off?

Yes. Thanks to WhatsApp's multi-device feature, the assistant replies even when your phone is off or offline. If the phone doesn't connect for a long time (about 14 days), WhatsApp closes the connection; in that case, the panel and notifications alert you immediately.

Which industries is it suitable for?

For every business that messages its customers: hair and beauty salons, clinics, restaurants and cafes, e-commerce stores, hotels, educational institutions, auto services, real estate offices, law and accounting firms, gyms. There is a ready starter template for each industry.

How does the AI work, and do I need to pay anything extra?

The assistant runs on Google Gemini. You either enter your own key, which takes a few minutes to get from Google AI Studio (the free tier is enough for low traffic), or, if you'd rather not deal with keys, get a monthly reply pack and we provide the key. We help with setup.

What if the monthly reply limit is reached?

Reply limits in plans exist to prevent abuse and won't be reached in normal use. If reached, the assistant goes quiet without writing anything to your customers and we notify you by email. Messages keep appearing in the panel and you can reply to them.

What happens when the trial ends, and how do I cancel?

You won't be charged automatically when the trial ends; we don't ask for a credit card either. If you want to continue, you choose your plan in the panel. If not, you don't need to do anything; you can permanently delete your account anytime from the Account page.

Where is my data and how long is it kept? Is it KVKK compliant?

Conversations are kept for 90 days by default; you choose this period between 7 days and 2 years, and expired ones are deleted automatically. For your customers' messages, you are the data controller and we are the data processor; details are in the KVKK Privacy Notice. When you delete your account, all your data is deleted.

Have another question? Email [email protected] or ask our assistant via the chat bubble at the bottom right.

Let Fox answer tonight's messages

Try free for 14 days. No credit card needed, setup takes 10 minutes.